How do RentalCover credit notes work?

When you cancel your RentalCover Protection, depending on your country of residence, you may be offered a credit note with a bonus credit that may be used for future bookings. Here are some key things to know about RentalCover credit:
  • Credit can only be used for purchases made directly with us via the RentalCover website.  
  • If you choose to cancel your RentalCover credit refund to instead receive your refund on your original payment method, the bonus credit amount will not be refunded. Only the original paid amount is refunded. 
  • RentalCover credit cannot be cancelled or refunded if it has already been partially or fully used. 
  • Credit cannot be used with any other ongoing promotion/coupon codes. 
  • If you do not have sufficient credit available, you can use a card to pay the remaining amount.
To check if you have any valid credit, please log in to your RentalCover Account. For more details about your credit offer, please review the terms and conditions.
 
To cancel or make changes to your protection, please log in to your RentalCover Account and follow these step-by-step instructions. If you require changes to your rental, we encourage you to contact your booking agent.