
Help centreProtecting your rental doesn’t have to be confusing. Find answers to our most frequently asked questions.

What is the final invoice and why do I need this?
This invoice displays the final amount that you paid your rental company in the event of an accident, once the final charges have been settled.
The final rental invoice includes any excess charges, minus any refunds you might have received from the rental company.
We need this document to pay your claim, as it confirms the final amount you have been charged.
If you are having difficulty obtaining this document, we recommend that you contact your rental company for a speedier response.
How do I make a claim? After your trip has ended and your vehicle has been returned, you can submit your claim using our online claim form.