
Help centreProtecting your rental doesn’t have to be confusing. Find answers to our most frequently asked questions.

View and update your rental car protection online
Access your RentalCover rental car protection online. View your policy details, download documents, and manage your cover options easily in one place.
Activate your RentalCover Account, then log in to make a claim, make changes or view your wording.
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To cancel, extend or shorten your RentalCover Protection please follow the steps...
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When you cancel your RentalCover Protection, depending on your country of residence, you may be offered a credit note with a bonus credit that may be used for future bookings...
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Refund amounts differ based on your RentalCover Protection, when the protection is scheduled to commence and your booking agent (if you booked through one of our partners).
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Typically, RentalCover Protection cannot be purchased after your vehicle pick-up...
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If your RentalCover Protection was purchased directly via the RentalCover website, your protection is valid for any authorised rental company globally except any restricted rental companies...
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At RentalCover.com we provide the rental insurance and our partners are responsible for the rental cars. We work with a number of rental partners who sell our policies when you book from their site...
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The nominated driver and all additional drivers included on your rental agreement are covered by your RentalCover Protection...
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We use cookies to collect and safely store some of your data. Here’s why and how you can manage it...
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If you’d like to update and verify the mobile number associated with your RentalCover Account, please follow the steps below...
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When you cancel your RentalCover Protection shortly after the purchase, your refund will be processed as a reversal...
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If you’re experiencing any issues with the RentalCover website, the following troubleshooting steps may help resolve the issue...
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Depending on the protection type, country of destination and vehicle type, you may be able to increase or decrease your protection limit...
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