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About RentalCover

RentalCover is a global rental vehicle damage and theft protection platform operated by Cover Genius, the Australian-founded insurtech for embedded protection. Since 2014, we have helped more than 10 million travellers avoid costly rental car excess charges in over 220+ countries, with cover priced up to 50%† less than what rental companies charge at the desk.

Trusted by travellers worldwide

Millions of renters count on us to cover the excess and pay claims fast, wherever they pick up the keys. Here's what that looks like by the numbers.

10M+

Customers supported

4.8 stars

Trustpilot (21,000+ reviews)

220+

Destination countries

90+

Currencies for claim payments

10+

Years operating

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What we sell

Cover is provided by a global panel of established insurers — including AmTrust, Intact, Nationwide and Atlas — each licensed in the jurisdictions where their protection products are sold. Every quote you receive on RentalCover displays the underwriter for your specific cover before you purchase, and the full protection wording is available in your account and emailed to you on purchase.

Who is RentalCover

RentalCover is wholly operated by Cover Genius, a global Insurtech headquartered in San Francisco, United States, with offices in New York, London, Amsterdam, and San Francisco. Cover Genius was founded in 2014.

The company has grown to more than 550 employees globally, raised more than US$150 million across five funding rounds (most recently a US$80 million Series E led by Spark Capital in 2024). RentalCover is the consumer-facing rental vehicle protection brand within that ecosystem. That scale and track record is why some of the world's largest travel and mobility platforms — including Rentalcars.com (Booking Holdings), Booking.com, Priceline, Kayak, Expedia, Trip.com and MakeMyTrip — choose RentalCover to protect their customers' rental bookings. In total, 7 of the world's top 10 rental car aggregators, OTAs and car-share platforms use RentalCover.

Our mission

RentalCover exists to make rental vehicle protection simple, fair and reliable. Rental desk waivers are confusing and overpriced, often costing twice as much as equivalent cover elsewhere, with key items like windscreens, tyres and keys quietly excluded. We sell standalone policies with the protection wording published before you buy, cover priced up to 50%† less than the desk, and a claims process that pays approximately 95% of approved claims within 3 business days. That's our standard, in every country we operate in.

Our story

  • 2014 Angus McDonald and Chris Bayley were running an online travel agency when they kept hitting the same wall: every time they tried to offer their customers rental car insurance, the options were confusing, overpriced and built around the insurer rather than the traveller. So they built the alternative themselves. RentalCover.com launched out of a small Sydney office, with a single promise — standalone rental vehicle protection, priced fairly, with the wording shown before you buy.
  • 2015 RentalCover sold its first policy through an inaugural partnership with Rentalcars.com, part of Booking Holdings. The team made an early call that still defines the brand today: claims would be handled in-house rather than outsourced, so every customer dealt with one team from quote to payout. The first office outside Sydney opened in London.
  • 2016 to 2018 RentalCover's model resonated quickly with the travel industry. Within its first few years, 7 of the top 10 rental car aggregators, OTAs and car-share platforms globally were distributing RentalCover protection to their customers. The team expanded into the United States, opened a New York office, and was named Australia's fastest-growing company by SmartCompany in 2018.
  • 2019 RentalCover achieved true global scale, expanding its protection to cover drivers in more than 220 countries and territories. This footprint was backed by an extensive network of international insurance licenses secured through parent company Cover Genius.
  • 2020 The Financial Times ranked Cover Genius the #1 fastest-growing company in Asia Pacific. As global travel paused during COVID, RentalCover launched a Bushfire Appeal supporting Australian communities recovering from the 2019 to 2020 fires, and used the period to invest in its claims platform and multi-language support.
  • 2022 RentalCover passed major customer milestones as international travel returned, with rental car bookings surging back across Europe, North America and Asia Pacific. Trustpilot reviews crossed five figures, with an average rating that has stayed at 4.8 stars ever since.
  • 2024 RentalCover marked its 10th anniversary, having protected more than 10 million travellers across 220+ countries since launch. Parent company Cover Genius closed a US$80 million Series E round the same year, with proceeds funding continued investment in RentalCover's claims technology, AI-driven customer support and multi-currency payout capability.
  • 2025 to today RentalCover continues to be one of the largest dedicated rental vehicle protection brands globally by volume, with 21,000+ Trustpilot reviews averaging 4.8 stars, claim payments available in 90+ currencies, and customer support in more than 40 languages.

Who stands behind your cover

Who underwrites RentalCover policies

Cover is provided by a global panel of established insurers, including AmTrust, Intact, Nationwide and Atlas, each licensed in the jurisdictions where their protection products are sold.

Every quote you receive on RentalCover displays the underwriter for your specific cover before you purchase, and the full protection wording is available in your account and emailed to you on purchase.

Where we are licensed and regulated

RentalCover is operated through Cover Genius's global licensing and authorisation framework, which covers all 50 US states and more than 220 other countries and territories. Country-by-country regulator and licence details are maintained on the Cover Genius regulatory page.

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Awards and recognition

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Top 10 Insurtech Startups

Insurance CIO Outlook, 2025

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Outstanding Contribution Award

Trip.com Car Rental, 2025

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#1 Fastest Growing Company in Asia Pacific

Financial Times, 2020

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Australia's Fastest Growing Company

SmartCompany Smart50, 2018

Contact us

Customer support: RentalCover is a fully online service. You can reply directly to any email we've sent you about your booking, or use the in-account contact widget once you log in.

For general questions, our public Help Centre is available 24/7 in more than 40 languages, supporting over 10 million customers globally.