American residents with our Collision Damage Insurance: How damages are paid

The way US rental companies react to collisions where their renter has an independent policy, such as one from RentalCover.com, differs between each rental company.

If you have a RentalCover.com policy and a US claim, depending on the rental company, extent of damage and other factors, one of these two scenarios will take place (if the claim is approved). We will keep you informed after you submit your claim:
1. You will pay for the damages upfront and seek reimbursement from RentalCover.com, or
2. The rental company will work with RentalCover.com so you do not need to make any payment.

This is not an exhaustive list and there are exceptions on a state-by-state basis. Your rental company missing? Let us know so we can add it for you
 

Who pays if you bring your RentalCover.com CDW?

Who pays the damage bill?How is the bill paid?What else you need to know
CDW InsurerACE will liaise directly with RentalCover.com

• ACE will contact your CDW Insurer immediately after an accident or upon return of vehicle.


• If for some reason the insurer does not immediately accept responsibility for the forthcoming matter (ex. if they are closed), ACE won't charge you but will keep on trying contacting your CDW Insurer.

Who pays the damage bill?How is the bill paid?What else you need to know
CDW InsurerAlamo will liaise directly with RentalCover.com

• Alamo will contact your CDW Insurer immediately after an accident or upon return of vehicle.


• If for some reason the insurer does not immediately accept responsibility for the forthcoming matter (ex. if they are closed), you will be charged for the damages and then you would seek expedited reimbursement from your CDW insurer.

Who pays the damage bill?How is the bill paid?What else you need to know
CDW InsurerAdvantage will liaise directly with RentalCover.com

• You need to quickly engage your CDW Insurer. Your CDW Insurer would be responsible for the damages.


• If for some reason the insurer does not immediately accept responsibility for the forthcoming matter (ex. if they are closed), you will need to keep contacting your CDW Insurer, but Advantage won't charge you for the damages.

Who pays the damage bill?How is the bill paid?What else you need to know
CDW InsurerAvis will liaise directly with RentalCover.com

• Avis will contact your CDW Insurer immediately after an accident or upon return of vehicle.


• If for some reason the insurer does not immediately accept responsibility for the forthcoming matter (ex. if they are closed), you will be charged for the damages and then you would seek expedited reimbursement from your CDW insurer.

Who pays the damage bill?How is the bill paid?What else you need to know
Policy holderBudget will hold the driver responsible for the liability until your insurer accepts the responsibility, and your insurer may reimburse you. If you have any queries with your claim, please reach out to RentalCover.com..

• You need to quickly engage your CDW Insurer. They will facilitate your reimbursement for outgoing collision costs.


• Budget will do a credit check on policy holder at time of pickup and will most likely check your credit limit.

Who pays the damage bill?How is the bill paid?What else you need to know
CDW InsurerDollar will hold the driver responsible for the liability until your insurer accepts the responsibility, and your insurer may reimburse you. If you have any queries with your claim, please reach out to RentalCover.com.

• Dollar will contact your CDW Insurer immediately after an accident or upon return of vehicle.


• If for some reason the insurer does not immediately accept responsibility for the forthcoming matter (ex. if they are closed), you will be charged for the damages and then you would seek expedited reimbursement from your CDW insurer.

Who pays the damage bill?How is the bill paid?What else you need to know
Policy HolderEnterprise will hold the driver responsible for the liability until your insurer accepts the responsibility, and your insurer may reimburse you. If you have any queries with your claim, please reach out to RentalCover.com.

• Enterprise will charge a deductible directly to your credit card in the event of damages ($500 - $1000).


• You will need to quickly engage your CDW Insurer. They will facilitate your reimbursement for outgoing collision costs.

Who pays the damage bill?How is the bill paid?What else you need to know
Policy HolderHertz will hold the driver responsible for the liability until your insurer accepts the responsibility, and your insurer may reimburse you. If you have any queries with your claim, please reach out to RentalCover.com.

• You need to quickly engage your CDW Insurer. They will facilitate your reimbursement for outgoing collision costs.


• Hertz will do a credit check on policy holder at time of pickup and will most likely check your credit limit.

Who pays the damage bill?How is the bill paid?What else you need to know
Policy HolderNational will hold the driver responsible for the liability until your insurer accepts the responsibility, and your insurer may reimburse you. If you have any queries with your claim, please reach out to RentalCover.com.

• You need to quickly engage your CDW Insurer. They will facilitate your reimbursement for outgoing collision costs.


• National will do a credit check on policy holder at time of pickup and will most likely check your credit limit.

Who pays the damage bill?How is the bill paid?What else you need to know
Policy HolderZipcar will hold the driver responsible for the liability until your insurer accepts the responsibility, and your insurer may reimburse you. If you have any queries with your claim, please reach out to RentalCover.com.

• You need to quickly engage your CDW Insurer. They will facilitate your reimbursement for outgoing collision costs.


• Zipcar will do a credit check on policy holder at time of pickup and will most likely check your credit limit.


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