I’m having issues with the RentalCover website. What should I do?

If you’re experiencing any issues with the RentalCover website, the following troubleshooting steps may help resolve the issue:

• Clear your browser’s cache and cookies.

• Try using a different browser.

• Access the website using a different device (e.g. if you’re on a desktop try using a mobile device).

• Check your internet for any connectivity issues.

• Disable any VPN.

If the above steps do not work, please contact us by replying to any of our emails with more details, such as a screenshot of the display or error message.

Please see our guide on what to do if your payment declines if you’re experiencing issues.