Can I cancel, extend or shorten my RentalCover Protection?
To cancel, extend or shorten your RentalCover Protection please follow the steps below. Please note that your protection can only be cancelled before your pickup date and you can only extend or shorten your RentalCover Protection dates once your pickup date has passed.
- Log in to your RentalCover Account.
- Select the protection you’d like to cancel or modify, and then go to ‘Options’ on the left-hand side.
- If available, click ‘Extend/Reduce’ to modify your protection dates or ‘Cancel’ to cancel your protection.
If you booked directly with one of our partners, you may be redirected to their site. We are unable to extend, shorten or cancel protection purchased directly with a partner. Please contact the partner directly if you have any questions about the modification, cancellation or refund process.
If you booked directly with RentalCover and you’re eligible for a refund, you may receive an email offering you the choice of a credit note (with bonus credit). If you opt for the credit note, this will be issued instantly. If you opt for a cash refund, please allow some time for it to show in your account.
Please see this helpful article for more information on RentalCover credit.