How do I appeal my claim outcome?
Before submitting a request for a reexamination, we recommend reading through your wording to understand what your RentalCover Protection covers.
The RentalCover Claims Team does a thorough assessment of each claim based on the inclusions and exclusions outlined in your wording, the circumstances you describe in your claim information, and the supporting evidence you provide. If you have new evidence to support your claim, you can reply to any of our emails for a reexamination of your claim.
In the email, tell us why you’d like to appeal your claim. Then attach any documentation that supports your appeal. Please make sure the documents you upload are high-quality and easy to read.
The RentalCover Claims Team does a thorough assessment of each claim based on the inclusions and exclusions outlined in your wording, the circumstances you describe in your claim information, and the supporting evidence you provide. If you have new evidence to support your claim, you can reply to any of our emails for a reexamination of your claim.
In the email, tell us why you’d like to appeal your claim. Then attach any documentation that supports your appeal. Please make sure the documents you upload are high-quality and easy to read.