Why was my policy cancelled?

If you booked RentalCover Protection through one of our partners' websites, any change to your car rental will be reflected on your RentalCover Protection. If you’ve cancelled your car booking on our partner’s website, your insurance will also automatically be cancelled. 
 
If you’ve received our cancellation email but you didn’t want to cancel our cover, you should verify your car's booking status on the website you booked through. 
 
To repurchase RentalCover Protection, simply log in to your RentalCover Account, using your email and your RentalCover Protection reference number. This is the number which ends with "-INS" that can be found in the subject line of your confirmation email.