What is this?
At the end of your rental period, if any damage to your rental vehicle is identified, the rental company will generally provide a repair invoice or bill. This document details all repairs and parts replaced as a consequence of the incident.
Why is it needed?
During a claim assessment, we need to verify the repairs completed match the damage incurred to the vehicle. The documents you provide as proof help us to do so.
What should it include?
- 1Vehicle information (e.g. make and model).
- 2Repair cost breakdown.
- 3Total cost.
- 4Entity issuing the document (e.g. company or repair shop).


What if I don’t have these documents?
If you don’t have the particular documents requested, please supply other evidence to support your claim. This can include correspondence from your rental company or another document from them, including a breakdown of your rental and repair charges.
You will have an opportunity to explain your circumstances and missing information during your claim submission.