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Help centreRental insurance doesn’t have to be confusing. Find answers to our most frequently asked questions
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Everything you need to know about your eSIM

Find easy guides on activation, troubleshooting, and device compatibility. Get your digital SIM up and running in minutes with Voye.

How do I activate my eSIM?

You’ll receive a confirmation email from RentalCover with your protection purchase. In your confirmation email...
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How do I top-up my eSIM?

To top-up your data, please go to your Voye account...
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What countries can I use my eSIM in?

Your eSIM can be used in 180+ countries, including...
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What is an eSIM?

An eSIM is a digital SIM card that is integrated directly into your device...
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Who is the service provider?

We partner with Voye, a leading B2B technology provider specialising in eSIM...
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Why didn’t I receive an eSIM with my protection purchase?

Currently, the eSIM is only available for certain RentalCover Protection types and regions..
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How do I check if my device is eSIM compatible?

To check if your device is eSIM compatible, please follow these steps...
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